07-29-2013 01:05 PM
Sorry to hear about the freezing issue you're having. Have there been any recent changes made to your BlackBerry Z10 smartphone before this issue started? Were any applications upgraded or installed? Does this happen in any specific applications or in all applications? Do you ever receive any error messages?
I look forward to your response.
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click Solution? for posts that have solved your issue(s)!