02-03-2014 07:07 AM
My BB Z10 encountered "fatal system error" already got the latest OS reload to have my Z10 work but after the reboot, it will still shut down and turn-off..
Do you have any idea guys before i will go to our accredited service center here in the Philippines?
Appreciate your response.
02-03-2014 07:12 AM
How far into the reboot will it get before shutting down?
Can you try removing the SIM card and Media card, remove the battery and only reinsert the battery to see if it fully reboots and remains running?
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
02-03-2014 07:55 AM
I did your instruction. The reboot goes up to 100%. Another screen window appreared "Software Update" with initializing "Checking for updates" then shuts down again..