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BlackBerry® Z10

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Contributor
Posts: 23
Registered: ‎05-05-2013
My Device: z10
My Carrier: etisalat

mixed sms contacts

I have a serious issue with my BlackBerry z10 contacts. I receive sms under wrong contacts, it is extremely dangerous for me as I have more than 2500 contacts between subordinates, suppliers and customers. One wrong message can cost me and the company a lot. Immediate solution is required.
Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: mixed sms contacts

Hey Mostafa112,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Did the mixed SMS messages start after you imported your contacts?  Have you checked the phone numbers for these contacts to make sure they are set correctly?

 

Also what version of BlackBerry 10 are you running?  Go to Settings>About to find this information.

 

I look forward to your reply.

 

Cheers.


-ViciousFerret


 


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Contributor
Posts: 23
Registered: ‎05-05-2013
My Device: z10
My Carrier: etisalat

Re: mixed sms contacts

Hi , It started after importing contacts , phone numbers are fine for each individual contacts and I am running version 10.0.10.90 In fact I have the same contacts synced with other devices with various OS and it working flawlessly . Thanks for your feedback . Mostafa
New Member
Posts: 1
Registered: ‎07-08-2013
My Device: BacKberry Q10
My Carrier: Telstra

Re: mixed sms contacts

Hello

 

Did this get sorted? I have the same problem on my phone that I am currently testing. I need to set this phone up for our CEO and worried he will experiencing the same issue.