05-23-2014 02:02 AM
which media player currenty are you using?
mp4 file from the Z10 does play OK on Windows Media Player. It's the video that doesn't. mp4 files from other sources play OK using Windows media Player. try another source
05-23-2014 12:49 PM
I bought my Blackberyy Z10 phone last week and it doesn't play any mp4 videos where as everywhere it's written that it supports this format. Could you please help me out with this issue.
The Z10 has no problem playing Mpeg-4 (MP4).
05-24-2014 09:41 AM - edited 05-24-2014 09:48 AM
i'm using the media player which comes installed with the phone. How do i install Windows Media Player on my phone?
You can't, the default player plays MP4.
Are your MP4's from iTunes ?.
Recommendations for optimal local playback:
Container - MP4
Video codec - H.264 High Profile @ 720p
Audio codec - AAC LC Stereo 5.1