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BlackBerry® Z10

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Visitor
Posts: 1
Registered: ‎03-10-2013
My Device: blackberry z10
My Carrier: zain kuwait

my 4G network problem!

So i got my BB10 and a 4G sim card. My BB is from the UK and supports the bands in Kuwait . The problem I'm having is everytime i select the 4G setting for the network technology, it reverts back to the 3G/2G setting. Is this a bug or am i missing something here?

Forums Advisor III
Posts: 1,408
Registered: ‎02-28-2009
My Device: Torch, Bold, Play Book, and Bluetooth HS-700
My Carrier: BELL

Re: my 4G network problem!

There are two probable issues I can think of.

 

The main issue is there has to be 4G service in your area. The second issue is if you bought the phone outside of the country it is possible that some of the frequency group could be different where you are tying to do the connect.

 

.

Jerry G.