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BlackBerry® Z10

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New Contributor
Posts: 4
Registered: ‎05-12-2013
My Device: blackberry z10 STL100-3
My Carrier: ATT

my BB Z10 REBOOT ITSELF

I have problems with my z10 bb reboots itself once or twice a day and also freezes sometimes

please help me

Guru II
Posts: 21,606
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: my BB Z10 REBOOT ITSELF

Some devices have been doing this. If it continues I recommend contacting ATT for possibly replacing the device. Get them to address the issue and if they can't fix it have them escalate your case to BB.

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