02-20-2013 10:00 PM
i'M HAVING SAME ISSUE. RANDOMLY PHONE GOES INTO WHAT I WOULD CALL "SILENT MODE" ALTHOUGH VOLUME IS FULL , PROFILE IS NORMAL, AND BEDSIDE MODE IS NOT ON!
THIS IS INSANE. i'VE HAD BLACKBERRY 13 YEARS. SURE THERES BEEN BUGS HERE AND THERE BUT AS A LOYAL FAN FOR SO MANY YEARS I'M QUATIONING MY LOYALTY.
THIS IS A DEAL BREAKER FOR ME IT'S DRIVING ME NUTS! . i HAVE FREINDS ON ROGERS, TELUS, BELL ETC AND WE ALL HAVE THE SAME ISSUE.
IF WE DONT HAVE AN UPDATE TO FIX THIS IN THE NEXT FEW DAYS ME, MY 7 FREINDS WITH THIS ISSUE , AND THE 35 BLACKBERRY'S WE JUST ORDERED AT WORK ARE ALL GOING BACK.
LOVE THE NEW PHONE BUT THIS BUG IS TOO BAD TO ACCEPT AND WAIT WEEKS OR MONTHS FOR A FIX.
BLACKBERRY/ RIM WHERE ARE WE AT WITH A FIX FOR THIS? ITS WELL DOCUMENTED ON THE INTERNET. WE NEED A FIX ASAP
02-20-2013 10:05 PM
02-20-2013 10:11 PM
YES WE MUST. THANKS FOR THE HELPFULL POST BTW.
THIS IS A SERIOUS BUG AND ITS WELL KNOWN YET NO FIX.
I'D LIKE TO SEE SOME RESPONSE FROM RIM ON THIS. ENOUGH IS ENOUGH
02-20-2013 10:20 PM
02-21-2013 01:51 AM
Oh, looky. RIM (BlackBerry) has officially commented on this. They know of the bug and it has been escalated to their team for resolution. Now can you stop yelling?
02-21-2013 05:49 AM
05-03-2013 10:39 AM - edited 05-03-2013 10:43 AM
If your screen is locked but the display is on and you pull down from the top it activates bedside mode. By default, my bedside mode was set to "all alerts off" or something like that when I first got the phone.
It's possible that yours is set the same, and the equivalent of a pocket dial may be occurring that sets your phone to bedside mode. This could explain the symptoms you are describing.
I only accidentally discovered this "feature" and it took me a little bit to figure out how to activate it intentionally.
Anyway, the bedside mode is a really useful feature to me as it allows me to still receive emergency calls at night (if set to phone calls only) and still be able to sleep if there are no emergencies.
This may be on overly simplistic observation, but I thought I would put it out there.
BTW, I don't currently use bluetooth, so I can't add to that part of the conversation.