Thank you for visiting the BlackBerry Support Community Forums.
BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)
BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.
"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."
- Kevin Michaluk, Founder, CrackBerry.com
Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.
05-19-2013 05:43 AM
Hi all.. how u doing...my z10 is going so fantastic these day but when I update the official software 10.1.273
for stl100-1 ...I don't know what's going on. . When I try to change my dp or personal message it' jam at the same time .. I tried to restart my z10 .. nothing change and I security wipe 3 time... " I can chat and bc's messages. ." When I want to change status or something on my dp ..its crushed and restarted" ... but no result. .. pleeeeeeez help help help <\3
05-20-2013 12:22 PM
Sorry to hear you're experiencing an issue with your BBM avatar and status failing to respond when updating.
What is the full software version of your device? What is your BBM version?
When you go to change your photo or status, does your device produce an error or does it fail to respond then reboot?
05-21-2013 09:05 AM
Thank you very much for your interest to my problem ...
First I tried to change my version of the device from 10.1 to the first version .82 by blackberry link " Reload blackberry" .. and Done
But the problem still in the new update the official 10.1 ...
"no error msg .. but it's stuck and i have to restart the Device or somtimes i closed it manually..."
what can i do ,, i cant update it with the new Version 10.1.0.273 ,,, " :"( ...