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BlackBerry® Z10

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New Contributor
Posts: 7
Registered: ‎07-11-2013
My Device: z10
My Carrier: singapore

my z10 keep getting hot and battery fast drop after update to 10.1.0.2312

hi,,

 

anyone have the same problem with me??

 

im singapore user,, i update my z10 2 days before,  then after that my phone keep getting hot,

 

and battery done in 3hous without playing anything..................

 

 

anyone know how to fix the problem????

 

thx!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Forums Advisor III
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2
My Carrier: Globe Telecom

Re: my z10 keep getting hot and battery fast drop after update to 10.1.0.2312

How about pulling your battery? And close all running applications.

 

Thanks.



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New Contributor
Posts: 7
Registered: ‎07-11-2013
My Device: z10
My Carrier: singapore

Re: my z10 keep getting hot and battery fast drop after update to 10.1.0.2312

i think is the new update system problem,, anyone have same problem??

Forums Advisor III
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2
My Carrier: Globe Telecom

Re: my z10 keep getting hot and battery fast drop after update to 10.1.0.2312

Is still the same? What is your signal indicator right now?



Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"



New Contributor
Posts: 7
Registered: ‎07-11-2013
My Device: z10
My Carrier: singapore

Re: my z10 keep getting hot and battery fast drop after update to 10.1.0.2312

full~~
Forums Advisor III
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2
My Carrier: Globe Telecom

Re: my z10 keep getting hot and battery fast drop after update to 10.1.0.2312

I mean E, 3G, H, H+, 4G?



Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"



Highlighted
New Contributor
Posts: 7
Registered: ‎07-11-2013
My Device: z10
My Carrier: singapore

Re: my z10 keep getting hot and battery fast drop after update to 10.1.0.2312

using 3g as usual,, before i update the system no this issue,, just after update,, it comes
Forums Advisor III
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2
My Carrier: Globe Telecom

Re: my z10 keep getting hot and battery fast drop after update to 10.1.0.2312

Try reloading your OS. It might help.

 

Thanks.

Good luck!



Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"



New Contributor
Posts: 7
Registered: ‎07-11-2013
My Device: z10
My Carrier: singapore

Re: my z10 keep getting hot and battery fast drop after update to 10.1.0.2312

how to reload???
Forums Advisor III
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2
My Carrier: Globe Telecom

Re: my z10 keep getting hot and battery fast drop after update to 10.1.0.2312

Read this article on how to reload your OS.

How to reload the production version of the BlackBerry 10 OS on a smartphone currently running a dev...

 

Thanks.

 

NOTE: Backup first!



Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"