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BlackBerry® Z10

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New Member
Posts: 1
Registered: ‎06-08-2014
My Device: z10
My Carrier: mobile store

need help with syncing contacts from gmail

[ Edited ]

I am trying to import contacts from gmail using cardDAV. I am based in Mumbai, India and have an Airtel postpaid connection.

 

While doing that, i am getting the below error:

 

Your account gmail [personal information removed] cannot be authenticated with your service provider. Please make sure that the account settings are correct

 

Please help

Guru II
Posts: 21,609
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: need help with syncing contacts from gmail

Are you using two-step verification?

See #2 in the following article:

http://www.blackberry.com/btsc/KB30004

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Guru II
Posts: 21,609
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: need help with syncing contacts from gmail

Also, please remove your email address from your post. You don't want it to be harvested by spammers.

--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!