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BlackBerry® Z10

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New Member
Posts: 3
Registered: ‎09-07-2013
My Device: z10
My Carrier: telus

new z10

My new Z10 is stuck at the license agreement.  I am connected to my home wifi, could select country, but can get no further.

Thanks

Posts: 94,513
Likes: 24,396
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: new z10

Sometimes it take a while for the license agreement to appear, be patient.

 

If not, try rebooting (press and hold the volume up and down keys for 30 seconds, or removing and replacing the battery) and starting over.

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New Member
Posts: 3
Registered: ‎09-07-2013
My Device: z10
My Carrier: telus

Re: new z10

Thanks, yeah I've tried those things several times, still sticks there.

New Member
Posts: 3
Registered: ‎09-07-2013
My Device: z10
My Carrier: telus

Re: new z10

ok, maybe it was a battery thing - had it charging and now it actually loaded (or I hit the magical number of failed attempts!)

Posts: 94,513
Likes: 24,396
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: new z10

Good deal, enjoy.

 

Drop back in if you have questions.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code