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BlackBerry® Z10

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New Contributor
Posts: 3
Registered: ‎05-17-2013
My Device: Z10
My Carrier: Zain Bahrain

payment options not working after updating 10.1

hi,

 

just updated to 10.1

everything seems to work fine , only the payment option i get this message

" unable to complete update, please try again later.
unable to connect to payment service "

 

first i thought the update was not installed

so i tried to reload the software

and i dont know why it took me back for the pervoius one, 10.0

and again i updated to 10.1, but same problem

 

i tried 3rd time to do this with another computer

still same thing

 

why is that

and wat shall i do now??

 

Trusted Contributor
Posts: 142
Registered: ‎04-28-2013
My Device: Blackberry Z10
My Carrier: Bell Aliant

Re: payment options not working after updating 10.1

I had the same issue, until I found out today that once you make a purchase in Blackberry world, then the payment option thing in the menu, will finally fill itself it, and take away the error message.

I had that same issue when going from 10.0 to 10.1 , but once I purchased an ap, it is now showing up properly in the payment option cageogy in the main menu.

Contributor
Posts: 18
Registered: ‎03-11-2013
My Device: Z10
My Carrier: rogers

Re: payment options not working after updating 10.1

Thanks! This fixed my problem.