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BlackBerry® Z10

New Member
Posts: 1
Registered: ‎05-16-2013
My Device: Z10
My Carrier: Bouygues Telecom

pb with Visual Voicemail on Z10

Dear community member,


I speak many times with hotlines (Carrier = Bouygues Telecom), and go through many forums but the problem remains the same : it doesn't work


- My carrier told me that I have to wait for their specific app update and until then, no v v m... : can you confirm that I need an extra app to have vvm on my phone as I have in mind that it 's native include in the Z10.

Could it be a version pb / technical pb with my sim, ... : anything technical in fact,

- Could it be an option that my carrier has to active ? (assuming they do not know how to do it because it's a new phone)


I've tried once the full rest of the phone as I ve seen on a forum this has worked for some

I haven't in the phone options, the possibility to activitate - deactivate the v v m has said in the how to section of my phone

I have os 10.0.90

I pay a specific option to my carrier (Bouygues Telecom) to have my vvm 


does anyone have the same issues ?

any idee or solutions ?


thx a lot in advance






My carrier (Bouygues Telecom) told me that I need to wait