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BlackBerry® Z10

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Contributor
Posts: 18
Registered: ‎06-17-2013
My Device: Z10
My Carrier: AT&T

phone crashed when viewing missed call

Yet another issue encountered.

My wife missed a call, and when she clicked 'View Missed Calls" the crashed and restarted.

 

What is the latest and greates version of the OS, and is it safe to upgrade. I believe her phone is on 10.0.something

Guru III
Posts: 32,189
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: phone crashed when viewing missed call

some Z10 do have a random reboot issue and a OS update can fix it.

more info here

http://www.blackberry.com/btsc/KB34039

 




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Contributor
Posts: 18
Registered: ‎06-17-2013
My Device: Z10
My Carrier: AT&T

Re: phone crashed when viewing missed call

thank you for the infomation, I will try upgrade the OS later