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BlackBerry® Z10

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New Contributor
Posts: 2
Registered: ‎12-26-2013
My Device: Z10
My Carrier: bell

phone reception

my z10 is getting crappy signal reception since the last 2 updates....i drop calls and it cuts in and out. its so frustrating im actually regretting buying this.

 

ugh

Hall of Famer III
Posts: 58,185
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: phone reception

Hi and Welcome to the Community!

 

First off, what OS are you on? 10.2.1.3247 is the most current.

  • Article ID: KB23393 How to check the model number and version of the operating system on a BlackBerry smartphone

Secondly, have you contacted your mobile service provider for formal support?

 

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

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