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BlackBerry® Z10

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New Contributor
Posts: 2
Registered: ‎02-08-2013
My Device: Blackberry z10
My Carrier: Bell

phonebook duplicates

My phone put in duplicate phone contacts when I synced my emails. Since then I've deleted them or linked the ones needed. However when I change screens and go back into it, it was as if I never deleted it.

I have rebooted, updated the OS, so now I'm frustrated and at a loss of what to do.

Help!
Forums Advisor I
Posts: 568
Registered: ‎02-05-2013
My Device: Blackberry Z10, Blackberry Playbook 64gb
My Carrier: Bell

Re: phonebook duplicates

Check to see if that duplicate number is not on your sim card(contacts app, swipe from top down settings, manage sim card contacts)

Contributor
Posts: 22
Registered: ‎03-30-2013
My Device: Z10
My Carrier: Verizon

Re: phonebook duplicates

same thing is happening to me!
Contributor
Posts: 19
Registered: ‎03-25-2013
My Device: BB Z10
My Carrier: ATT

Re: phonebook duplicates

I beleive it is the facebook.  If  your contacts are memebrs of FB, I beleive the unit gets their info including the phone numbers.