Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Reply
Visitor
Posts: 1
Registered: ‎11-16-2013
My Device: blackberry Z10
My Carrier: I both here in dubai, made in mexico rim canada

please help me to update my software

i got my blackeberry z10 and the current software version is 10.0.10.261

 

im trying to update the device to at least 10.2 from my mobile wifi and desktop software but its not working both...it says "you have the latest sofware....i cannot used and download the applications because they are not available in my current bb software version...its so annoying! i just even bought my mobile and not yet used because i want to update first and dowload things but its not updating...

 

 

please help me on this matter pls! waiting for your messages guys!

 

 

thanks!

 

 

Novielyn

Highlighted
Developer
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S
My Carrier: *

Re: please help me to update my software

Hi and Welcome to the Community!

 


 

If it's still stuck then you could try an autoload instead, a good write up on how to do it is here.

 

http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...

 

 

VIA |  Developer

 

http://supportforums.blackberry.com/t5/BlackBerry-Z10/Z10-stuck-on-start-up/td-p/2190227

_______________________________________________________________________________________________
Please thank those who help you by clicking the original button.
If your issue has been solved, please resolve it by marking "Accept as Solution"