02-27-2014 06:30 AM
As you say BlackBerry Virtual Expert says. Can't get data from the sensors, would indicate they will still work. If the sensors were broke, BlackBerry Virtual Expert would say, not available for this device. If this issue occurred after your OS 10.2.1 update. Then all I can suggest at this point is you reload the device software via BlackBerry Link on your PC, then set the phone back up. Tinsel if that helps.
Does your compass work and also when your making calls, does the screen go off when you hold the phone to your ear, then back in when you finish the call?
02-27-2014 09:07 AM
02-27-2014 10:52 AM