You have not entered the correct BlackBerry device password. Try entering your password on your device. You cannot access BlackBerry World on your computer until you have correctly entered your device password.
this message is displayed when i open bb world on my pc and connect my phone to it. i get this message even though i dont have any password enabled on my device. i tried the the BBID password but that does not work. Please help me out. Thanks!!
try connecting to the PC and launch BB desktop manager do a back up then on the phone go to options, security and Wipe the phone completely. this will restore to factory settings then reload your backed up file should clear the problem you could also load blackberry protect first, and do a backup on that too before doing the above