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BlackBerry® Z10

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Trusted Contributor
Posts: 142
Registered: ‎04-28-2013
My Device: Blackberry Z10
My Carrier: Bell Aliant

Re: "blank" unknown album can't be deleted

Same problem I had, same scenario, I couldnt delete mine either.. They were "png" files from Kindle.. Tried to delete, and says file type not supported, unable to delete.

I had to reinstall the entire operating system, and got rid of the Kindle ap.

 

New Contributor
Posts: 8
Registered: ‎06-03-2013
My Device: Z10
My Carrier: Bell Canada

Re: "blank" unknown album can't be deleted

Well the actual image won't even give me the option to delete, no options at all and when I try to delete the album I hit delete but nothing happens and it just stays there
Forums Advisor III
Posts: 1,850
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: "blank" unknown album can't be deleted

Do you have any side loaded apps installed like instagram?
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Want to contract me? You can follow me on Twitter @RobGambino
New Contributor
Posts: 8
Registered: ‎06-03-2013
My Device: Z10
My Carrier: Bell Canada

Re: "blank" unknown album can't be deleted

No I don't, I even tried removing the Kindle app and it seems that the other Android files are gone but the pictures are still there
Forums Advisor III
Posts: 1,850
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: "blank" unknown album can't be deleted

Yes even if you delete the image it still creates it self! Thats with my side loaded instagram!
_______________________________________________________
Want to contract me? You can follow me on Twitter @RobGambino
New Contributor
Posts: 8
Registered: ‎06-03-2013
My Device: Z10
My Carrier: Bell Canada

Re: "blank" unknown album can't be deleted

It's not that it recreates itself, it won't actually let me delete it all, it doesn't give me the option to delete in the first place

Forums Advisor III
Posts: 1,850
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: "blank" unknown album can't be deleted

that is truly odd, I hope someone else has solution to help you out!
_______________________________________________________
Want to contract me? You can follow me on Twitter @RobGambino
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Regular Contributor
Posts: 52
Registered: ‎12-19-2011
My Device: Z10, 9900, 9000 and PB
My Carrier: T-mobile

Re: "blank" unknown album can't be deleted

I had the same problem.

The issue disappeared when I upgraded to the latest 10.1 OS.

It seems there is some kind of cache file that needs to be cleaned and re-initiized.