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BlackBerry® Z10

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New Contributor
Posts: 6
Registered: ‎07-13-2013
My Device: z10
My Carrier: vodafone

reboot spontaneously

my z10 stl 100-2  sometimes reboot  spontaneously. is blackberry aware of it and is there something to do about it?

Forums Advisor III
Posts: 1,850
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: reboot spontaneously

What OS are you currently running? Have you updated your Z10?
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New Contributor
Posts: 6
Registered: ‎07-13-2013
My Device: z10
My Carrier: vodafone

Re: reboot spontaneously

it's 10.2.0.429. just the latest update.

Forums Veteran I
Posts: 2,790
Registered: ‎10-26-2013
My Device: BB

Re: reboot spontaneously

It is possible that you have a loose battery, put a small piece of folded paper in between the battery and the case at the bottom to see if it helps.