01-02-2014 04:11 PM
Hi I have tried to follow advice given to retrieve my sms icon, which I accidentally deleted
I am not very good with phones and following instructions anyone that can help me please could it be a step by step guide to resolve it please
Solved! Go to Solution.
01-02-2014 04:16 PM
If you reload the OS to your phone using BlackBerry Link, you'll regain your SMS icon.
To do this, plug your phone in to your PC and open Link. Once your phone has been recognized, click your phone's name in the left margin then click Backup and Restore. On the next page, click Restore to restore your phone with a recent data backup. If you haven't done any backups, once you're at Backup and Restore, click Backup instead and do a backup. Once that has completed, which will be a while, go back and follow my directions to load that backup to your phone. That will restore your icon.
Let us know if that helps you.
01-13-2014 07:56 PM
Yes I can still get them.thru the hub, thankfully its just that I would really love to have the short cut back
Well.....sorry to say but I think you are out of luck.
If the icon has a little "garbage" bin on its top right corner, means that the icon can be deleted.
In your case, deleting the "Text Message" icon is non reversable. The only way you can get it back is by doing an OS upgrade that will restore the icon.
It may seem as an BlackBerry issue but the idea behind it is that you`ll have a less cluttered home screen and all conversations / messages are viewd from the Hub. For the same reason you don`t have an icon from each individual email account.... they are all in the Hub.