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BlackBerry® Z10

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New Contributor
Posts: 3
Registered: ‎10-23-2013
My Device: Blackberry 10
My Carrier: 10 os

so worn out from this phone!

Tried to be faithful to BB because I liked my old phone but all these troubles with email is just not worthit.  As a small business owner, my email is my life line to clients and having constant probelms with my email is a nightmare.  If I see that red circle with the white line though it one more time, I am throwing it out the window.  It was working fine and then I updated it this morning and now my emails do not work.  Im getting them in but cant email out.  Now setting it back to factory settings and hoping for the best.  I hate this phone and wish I never bought it.

Guru III
Posts: 32,202
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: so worn out from this phone!

POP IMAP or Active sync account?

 

What provider is email from?

 

 

 




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New Contributor
Posts: 3
Registered: ‎10-23-2013
My Device: Blackberry 10
My Carrier: 10 os

Re: so worn out from this phone!

Pop and its Verizon

 

I just had to reset it to factory settings so wish me luck Smiley Happy

Posts: 95,533
Likes: 24,549
Solutions: 6,398
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: so worn out from this phone!

More information and details on the POP account is needed... what email provider?



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New Contributor
Posts: 3
Registered: ‎10-23-2013
My Device: Blackberry 10
My Carrier: 10 os

Re: so worn out from this phone!

It's Gmail. So far resetting factory settings seems to have worked.  Now I can spend the afternoon setting everything back up.  Thanks fo ryour help/  Good to know you are out there!  Followed you on Twitter

Highlighted
Posts: 95,533
Likes: 24,549
Solutions: 6,398
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: so worn out from this phone!

Your Gmail should be IMAP, actually.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code