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BlackBerry® Z10

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Regular Contributor
Posts: 54
Registered: ‎06-19-2011
My Device: Z10 10.2.1.2102
My Carrier: 02

software upgrade on z10

Upgraded my software on my Z10 I've lost a 'll my contacts and cannot add new. I've restored to my last back up and still the same.

Developer
Posts: 6,152
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30
My Carrier: Orange

Re: software upgrade on z10

Did you try a hard reset after the latest update, hold down the power button for 10 seconds or up/down volume keys for approximately 20?


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Developer of stokLocker, Sympatico and Super Sentences.
Regular Contributor
Posts: 54
Registered: ‎06-19-2011
My Device: Z10 10.2.1.2102
My Carrier: 02

Re: software upgrade on z10

Just tried that still no contacts battery has been losing charge now as well.