02-20-2013 04:39 AM - edited 02-20-2013 04:48 AM
does anyone knows how to stop auto download of email attachments as due to this in the last two days whilst roaming abroad I have incurred chrages of around £500 - earlier evrsions of BB was safe and was aksing whether you want to open / download attachments. I have already turned off download images automatically in blackberry hub - display and actions, before going abroad. upon speaking with my carrier I learnt that this a Blackberry issue and Blackberry is looking for solutions, though who would pick my bill......upon speaking with the technical team of carrier VODAFONE I had been advised to ask my contacts not to send emials with attachments - I am a business user and receive hundreds of mails from various people ... this is absolutely impossible for me to raexh out all and ask them to stop emails with attachments.
02-20-2013 08:44 AM
This feature is not available on the z10.. It would be nice to put an option to not to download large attachements.. I have a large data plan with my provider, so it doesn't affect me and I also recieve large files for my work. Most mail servers would not allow files greater than 5mb attachment, I have set mine to 20mb on the server.. Lets see if the new version of the OS comming soon would also include this option, I understand your needs.
02-26-2013 04:32 AM
02-26-2013 12:16 PM
Not the ultimate solution, but you can turn data services off while roaming and use Wifi to pull in your emails when it is available... this will at least keep you from having any massive roaming bills until this is sorted out.
02-27-2013 10:21 AM
Thanks for your suggestion, which i have done already, though this is not the solution whilst travelling abroad and unable to see mails when outside the wifi.... also noticed that emails are not coming through push as previous versions of BB
02-27-2013 10:28 AM
On browsing on my phone to turn off the 'show filed messages' option, I've found this. Although it only stops automatic download of images, it will be of some help especially when you're abroad.
To do this:
1. Go to Hub and bring up the advanced menu (ie tap the 3 dot icon on the bottom right corner of your screen_
2. Go to Settings
3. Go to Display and Actions
4. Under 'Download Images Automatically', switch to Off