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BlackBerry® Z10

New Contributor
Posts: 2
Registered: ‎08-24-2012
My Device: Torch
My Carrier: Virgin

touch window lockup

I downloaded the latest update on Thursday the March 13 2014.

 Shortly after that I went to use the contact search and the phone wouldn't go to anything.

 No keypad ,voicemail, no scrolling etc.

 It backlit the item pressed but no change.

 I pulled the battery and it recovered.

 Now I have pulled the battery on several ocassions for the same reason.

 In the 6 months I've had this unit I never pulled the battery for ant reason.


What has happened to the upgrde this time?