02-24-2013 07:02 AM
hi, recently i acquired my z10 with the bb os10 software. However, there is a problem with the BBM as it can't connect to server. Then i use the autoloader for bb dev alpha and the bbm works. Now i want to revert back to bb os10 for the official release, is that possible? because i can't access my media features and most features went missing. Please help me with this problems.
02-24-2013 07:06 AM
The BBM server issues from the past 24 hours should be remedied by now, and you should have no problems.
If they persist, you should call your mobile provider and have this issue escalated to RIM's technical support.
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