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BlackBerry® Z10

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New Contributor
Posts: 3
Registered: ‎02-08-2013
My Device: z10
My Carrier: viva bahrain
Accepted Solution

urgentttt

hi, after i finished updating my Z10 software , the phone shutdown and the LED keeps blinking red its been 4 hrs like this, i tried to remove the battery but no chance! still nothing! any help??

Contributor
Posts: 47
Registered: ‎02-01-2013
My Device: Z10
My Carrier: AT&T

Re: urgentttt

Ughhh - follow the instructions in this article - http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB33480&sliceId=2&cmd=displayKC&d...

 

Forget the title; it should work.

 

New Contributor
Posts: 3
Registered: ‎02-08-2013
My Device: z10
My Carrier: viva bahrain

Re: urgentttt

Using Internet Explorer navigate to http://www.BlackBerry.com/updates, scroll down the page and select the Check for Updates button.

 

there is no check for updates button!! 

BlackBerry Employee
Posts: 750
Registered: ‎05-15-2008
My Device: Z10
My Carrier: Rogers

Re: urgentttt


Firaso85 wrote:

Using Internet Explorer navigate to http://www.BlackBerry.com/updates, scroll down the page and select the Check for Updates button.

 

there is no check for updates button!! 


I just loaded that site in IE and I had a prompt in IE to allow the BlackBerry WebSL Browser Plug-In to load before the button appeared.

New Contributor
Posts: 3
Registered: ‎02-08-2013
My Device: z10
My Carrier: viva bahrain

Re: urgentttt

found it i think its updating now but very slow!! will keep you posted thx guys!!

Guru II
Posts: 21,967
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: urgentttt

I just did this on my device last night. It is slow but it works. Just leave it be.

Did it work?

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