Thank you for visiting the BlackBerry Support Community Forums.
BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)
BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.
"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."
- Kevin Michaluk, Founder, CrackBerry.com
Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.
02-18-2013 03:25 AM
Thanks for the question.
Do you get a specific error when you try to view the pictures? Also what type of email account is this affecting? Can you view other attachments?
I look forward to your reply.
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click Accept as Solution for posts that have solved your issue(s)!
02-18-2013 07:54 AM - edited 02-18-2013 07:56 AM
The image is a grey square with a ? inside it. I was able to view hers but not anymore. She sent the same pictures cc'd to me & my husband. He has Bold9900. He could view them. I can't, unless I go onto the PC. But I can see other pictures. I have yahoo.
02-18-2013 08:44 AM
Well, this is embarrassing! I see that if I scroll down, the pic is displayed far down, at the bottom of the msg. The little square, grey box, I still have no idea what that is but I guess it isn't her picture!
Can't believe I didn't notice that before