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Super Contributor
Posts: 502
Registered: ‎06-21-2011
My Device: Priv, Playbook
My Carrier: Bell

viewing pic in email

I have a siater-in-law sensing me pictures in email which won't display on the phone... i have to view on the pc. other images show in email on phone.. how can I fix?
TIA
Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: viewing pic in email

Hey towngirl_04,

Thanks for the question.

 

Do you get a specific error when you try to view the pictures?  Also what type of email account is this affecting?  Can you view other attachments?

 

I look forward to your reply.

 

Cheers.


-ViciousFerret


 


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Super Contributor
Posts: 502
Registered: ‎06-21-2011
My Device: Priv, Playbook
My Carrier: Bell

Re: viewing pic in email

[ Edited ]

The image is a grey square with a ? inside it. I was able to view hers but not anymore. She sent the same pictures cc'd to me & my husband. He has Bold9900. He could view them. I can't, unless I go onto the PC. But I can see other pictures. I have yahoo.

Super Contributor
Posts: 502
Registered: ‎06-21-2011
My Device: Priv, Playbook
My Carrier: Bell

Re: viewing pic in email

Well, this is embarrassing!  I see that if I scroll down, the pic is displayed far down, at the bottom of the msg.  The little square, grey box, I still have no idea what that is but I guess it isn't her picture!  

Can't believe I didn't notice that before