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BlackBerry® Z10

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New Contributor
Posts: 5
Registered: ‎05-16-2013
My Device: z10
My Carrier: at&t

voicemail indicator

i have a z10 and about a month ago i got 2 messages and when i tried to retrieve them my phone froze and eversince then my phone message indicator is showing me i stll have 2 messages. i tried deleting it and it wouldn't delete .is there a fix that i can use to remove the indicator message? Thanks

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: voicemail indicator

I'm not using a Z10 but had a similar problem.  I called my carrier and they were able to clear it for me.  You can also try leaving yourself a voicemail then delete it from the phone.  That may force the system to refresh the indicator.  Have you tried a battery pull?

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New Contributor
Posts: 9
Registered: ‎05-14-2013
My Device: Z10-STL100-3
My Carrier: T-Mobile

Re: voicemail indicator

 
New Contributor
Posts: 9
Registered: ‎05-14-2013
My Device: Z10-STL100-3
My Carrier: T-Mobile

Re: voicemail indicator

Sorry about that my phone has this setting to send at the end of every message!
New Contributor
Posts: 9
Registered: ‎05-14-2013
My Device: Z10-STL100-3
My Carrier: T-Mobile

Re: voicemail indicator

See!!
New Contributor
Posts: 5
Registered: ‎05-16-2013
My Device: z10
My Carrier: at&t

Re: voicemail indicator

i trie dboth solutions and they did not work  thanks