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BlackBerry® Z10

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Trusted Contributor
Posts: 116
Registered: ‎02-06-2013
My Device: Z10
My Carrier: Sasktel
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voixe mail notifier, no voicemail

I mistakenly picked up a voice mail buy calling my carrier, rather than opening the notification on my BlackBerry z10. Now, in the hub, it says I have an unopened voice mail. When I try to touch on this message, nothing happens. When I try to mark it as read or delete it, nothing happens. How do I get rid of it?
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Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: voixe mail notifier, no voicemail

Hey CarlaL,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

We are aware of this issue, remove the battery and place it back in.  Then the voicemail notification should disappear. Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


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