04-19-2013 03:23 PM
Any idea why my password to unlock my z10 keeps expiring everyday? We are syncing with Lotus Traveler and we push a policy down to force the user to have a passcode on their deivce. The policy is set to change the password every 90 days.
04-20-2013 08:20 AM
Thank you for your question regarding the issue you are experiencing with your BlackBerry Z10 smartphone password expiring each day.
Are you the BlackBerry Enterprise Server Adminstrator for you company or a user? Are there other BlackBerry Z10's on activated on the same server and do they experience the same issue?
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04-24-2013 12:07 PM
We too have this issue.
Some times the device forces us to reset the password 3 times in a row.
The password expires, from experience, every 24 hours and not a specific time each day.
08-19-2013 05:22 AM
Did anyone find a resolution for this?
Maximum Password Attempts 5
Maximum Password History 12
Maximum Password Age 30
Security Timeout 10 minutes
Password Required for Work Spacev Yes
Apply Work Space Password to Full Device Yes
I'd hoped that it would have been fixed in Server or Device patches, but we are still seeing it.
If a Z10's battery runs down, when the device is re-charged and powered back on, then the device seems to beleive that the password has expired.
I've also seen it where once you set a new Device password, that 10mins later, once the device has security locked Itself, that when I unlock my device, it says the device password hs expired AGAIN.
We have seen this on 2 or 3 devices.
BlackBerry Administration Service Version: 10.1.1.20
Z10 Device Software 10.1.0.4181