Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Reply
New Member
Posts: 3
Registered: ‎04-16-2013
My Device: Blackberry Z10
My Carrier: Rogers

z10 - contacts and calendar does not sync unless powered down

my contacts and sync via ms active sync account is on PUSH and plus on for sync. However they don't sync automatically. I have to power down and reboot my z10 in order for my contacts and calendar to sync. Why?

Highlighted
Hall of Famer III
Posts: 57,242
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: z10 - contacts and calendar does not sync unless powered down

Hello,

I too noticed some challenges with PUSH and Contact/Calendar sync (in my case, with Hotmail/Outlook.com via active sync). I found that it was better to turn off PUSH and instead let it manually synchronize at my chosen interval. Since I use a different provider for email, changing that doesn't affect my configuration for email, and that continues to PUSH via that account.

We are all hoping that this issue, and all others, get resolved in future OS updates. But for now, I recommend defeating PUSH and instead configuring for interval-based synchronization.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................