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BlackBerry® Z10

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Trusted Contributor
Posts: 128
Registered: ‎06-08-2013
My Device: Blackberry z10
My Carrier: UFONE

z10 contacts problem

Till 10.1.0.2xxx when I set k picture for contact it comes in HD when I call to that contact or he call men back... but in 10.1.0.4xxx all the OS version have the blurry picture whether I set an HD picture to a contact.... can anyone tell why it is now blurry? how to solve to get same good pic like previous one

Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: z10 contacts problem

Hello tahabashir1991,

 

Thank you for your question regarding Call Display picture quality on your BlackBerry Z10 smartphone.

 

Does this occur with all pictures and were these pictures taken on the device? Can you post a screenshot of the quality difference from the picture as it displays normally vs under Call Display?


-FB


 


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