I got my z10 2 months back it was working fine. But past two weeks my phone gets switched off automatically or the display goes blank. I couldn't see anything on the screen but when somebody calls I cannot see who is calling but I could attend the call (touch works).Sometimes display won't get blank quickly first the screen becomes slowly black in colour with some dark lines on the screen and it gets switched off. What to do now? Is it a phone defect or battery?. Can I replace my phone with a new one.help
Ya same problem was there. . .i went to blackberry service centre in redington Ltd at coimbatore. they said to update the phone and the problem will be solved. They also said the phone can't be serviced here because it was bought from Kuwait. So I can't service my phone anywhere here in India???