12-05-2013 08:33 AM
I have Black berry Z10, with vodafone connection Blackberry plac 899.
I am facing problem with internet browising , its not connecting even i have taken data plan also internet is not working, the vodafone customer care guys dont have solution, they have tried saveral ways.( APN settings etc)
FYI: with WIFI its working fine, but its not working for mobile data.
Please help on this .
12-05-2013 10:39 AM - edited 12-05-2013 10:40 AM
software release : 10.1.0.2039
OS version 10.1.0.2151
Build ID: 553354
It's a Verizon factory unlocked mobile.
12-05-2013 11:23 AM
12-05-2013 09:16 PM
Thank you for Replay, we also thought like that only in that case only my office guys send these phones to me.
but unfortunately it was not working vodafone guys tried so many ways but its not working, i have restored factroy settings also .
with WIFI its working fine.
i have tried another way Like we have insterted my simcard in local Z10 blackberry also then also its not working, the same sim i have instered in my old (black berry curve 8520) its working all fuctions.
12-05-2013 11:22 PM
12-06-2013 02:09 AM
Hi Scrannel, I am seeing this post and please i also had the same proble. As you told BIS doesnt work for blackberry in india. I do have the same Z10 which is verizon unlocked and not working. I spoke to the carrier provider and even did security wipe nothing seems to be working.
My friends have two Q10's which are from verizon and they are working fine here with the same carrier Airtel. They are also of 10 OS,
In the erlier reply you talked about some change in frequensis, That might be the cause, can you tell me how to adjust them if possible?
12-06-2013 02:29 AM - edited 12-06-2013 02:29 AM
What I was concerned about was that the frequency range of the phones matched that of the carrier. However, if you Verizon Q phones are working, so should the Z10s. Which brings us back to the APN numbers: are they the same on your Qs as on the Z10s?
12-06-2013 02:49 AM - edited 12-06-2013 02:49 AM
Please have a look at this post and see if what is suggested here works.
" Open escreen
Select 3GPP Radio > Utilities
Press on "PRESS" button in PS Attach"
Also, as JSanders points out, the 100-1 model phone is best for your region.