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BlackBerry® Z10

Posts: 16
Registered: ‎06-08-2014
My Device: z10
My Carrier: Vodafone

z10 phone ringing problem

I own a blackberry z10. But I am very disappointed with the problem that I am facing. Wt happend is, I use to place my phone in my pocket.. bt when any cal comes it rings and it gets silent soon after a ring r two. The matter js the phone gets silent when we touch any point on the screen when a call is incoming.. I am gettng a lots of missed cals due to this issue and even my mobile bill gets doubled than before as I hve to reply to those missed calls. I am unable to found any setting to turn off this issue. This is a very silly problem for a high end gadget like z10. So please resolve the issue r send me any solution to this problem.. if there is no seeting for this plz develop a upgrade for the os so that it will come with some features like setting of profiles, deleting this silent feature of incoming calls with a touch on any point of screen.. hope u understand my situation. I loved a lot my z10.actually I ve bought it from another country as I found it unavailable in my country some months ago..i m very fond of this phone
.plz dont disappoint us.. plz develop a new os upgrade solving this small issues and make us feel a lot happy and satisfied.. thank you..awaiting your solutions as early as possible...
Guru II
Posts: 21,824
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS; PlayBook w/OS
My Carrier: AT&T

Re: z10 phone ringing problem

You should use a sleeve or holster rather than put the device in your pocket naked.

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