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BlackBerry® Z10

New Member
Posts: 1
Registered: ‎06-24-2013
My Device: z10
My Carrier: bmobile

z10 updates

im having a small problem here with my bb z10 ( service provider bmobile aka tstt located in trinidad ) i updated to bb z10 os version rebooted my device but when i reconnect it to blackberry link software i got a notification stating that i have the exact os update available i would like to know if i should return the hand set or if i did something wrong when i installed the os previously because i am seeing the os version as on my handset any help would be greatly appreciated


thanks in advance to the great minds on these forums



New Contributor
Posts: 4
Registered: ‎03-03-2013
My Device: BlackBerry Z10 STL100-3, Playbook (WiFi only), Curve 9320

Re: z10 updates

I had a similar problem, reported it, and am advised that it is a known problem with BB Link and is being worked on. So I do not think it is a handset problem. Try this url, but you may have to sign up for beta to see the thread. Best of luck. krobe8

Ken Roberts