Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Reply
Highlighted
New Member
Posts: 2
Registered: ‎02-27-2013
My Device: z10
My Carrier: bell

z10 video cuts out during playback

When I open links for you tube, from facebook, and play them the screen will black out if i tilt the phone to make it play lanscape. I have to close and reset the browser. no matter what I do or press. If I open youtube from the youtube icon on the bb menu everything plays fine. Landscape to potrait and back and forth. Seems to only black out when opening links to streaming video.. Anyone else have this issue?

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: z10 video cuts out during playback

Hey hughesishuge,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Just to clarify, this issue is only happening when you click on links from Facebook on the browser?  If you open the links from Facebook for BlackBerry do you see the same issue happening?  

 

I look forward to your reply.

 

Cheers.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!



New Member
Posts: 2
Registered: ‎02-27-2013
My Device: z10
My Carrier: bell

Re: z10 video cuts out during playback

When I open links from Facebook on my blackberry, the Facebook app on my phone.

Thanks