08-11-2013 10:39 AM
Anyone else is having this problem? I'm running OS 10.1.0.4160
Only my Volume Up button dont work. The volume down works fine. Hardware issue?
Thank you. appreciate any help.
02-20-2014 06:14 PM
Just an FYI
Some apps (i.e. HubPlus) have a setting where a volume key is used to stop a notification. I was experiencing the problem where my up volume key wasn't working and read on CrackBerry about changing a setting in the HubPlus app -- it worked.
03-01-2015 04:19 PM
In my case I found out that this is a hardware issue. I am able to change the volume if I gently press the button. Very disappointed with BB, as this happened in first week of usage.
12-12-2015 05:29 AM
I have the same problem with my Passport.
if you have a problem with any of the volume buttons and you know it's a hardware problem you are screwed. There is no help from Blackberry in this matter. All you get from blackberry is "sorry to hear that" ...
After many years of supporting Blackberry ... this is how they treat their customers .... very very sad.