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New Member
Posts: 2
Registered: ‎05-27-2013
My Device: Z10
My Carrier: ZAIN

z10 with exchange

I have a problem with my mobile z10 .

it connect to the exchange for 2 mintues then disconnect !

how to fix this ?

all the setting are right 

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: z10 with exchange

Hey omaralshaker,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Does the email account show that it is not valid after a few hours on the BlackBerry Z10?  Are you setup on a BlackBerry Enterprise Server as well?  Do you know if any other users are affected?


I look forward to your reply.





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New Member
Posts: 2
Registered: ‎05-27-2013
My Device: Z10
My Carrier: ZAIN

Re: z10 with exchange

we have exchange 2003 .

other users uses diffrent mobiles .this is the first time we use z10 .

it is working on curve .

it connect for sevral mintues then disconnect . after I put the password agian , it connects .

and so on .