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BlackBerry® Z30

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Posts: 1
Registered: ‎03-05-2014
My Device: Blackberry Z30
My Carrier: Telstra (Australia)

Blackberry Z30 and BigHand - SSL issue

Need some help please.

 

I have a  Blackberry Z30, running10.2.0.253, which is the last release from my telco, Tesltra Australia.

 

On January 28 the security certificate that enabled me to use BigHand Cloud expired and I have been unable to use it since.

The message I get is: Network error   SSL handsake failed.

 

BigHand tells me that they have had a number of complaints and it is a BB issue, appears to be limited to Australia (no unsolveable issues in US or UK), and is not a BigHand issue.