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BlackBerry® Z30

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Posts: 1
Registered: ‎07-03-2014
My Device: Z30
My Carrier: Bell

Blackberry Z30 bluetooth not connecting to Jeep Uconnect Z30

I have just gotten the Z30 model # STA100-5 to use with my 2014 Jeep Wrangler that has the 430N rmb that has Uconnect installed but all I get is a "pairing failed" message from the stereo. I checked with Jeep and the head unit has the newest version of software installed already. I just got the lastest update for the phone with version 10.2.1.2977. I have checked to be sure that the bluetooth feature in the Jeep is working as it connects to other blackberry models and other makers phones but I cannot get the Z30 to work at all. I have lenghted the timeout of the Z30 and tried different places in the car. Chrysler tells me that I will have to wait for further software updates and hope that the issue is resolved with those. Do you have any suggestions? Thank you for your attention.