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BlackBerry® Z30

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Trusted Contributor
Posts: 189
Registered: ‎09-18-2012
My Device: BB Bold>Playbook>Z30
My Carrier: Verizon

My Z30 is possessed!

OK, I look up a number, then I hit "call", then I attempt to hit the speaker phone button....but when my finger approaches the speaker phone button, the screen blinks before I can touch the button!....My finger is about one to two inches above the screen when it senses my finger and starts blinking. Well after the party answers, I am then able to hit the speaker phone button without the blinking. This happens about 25% of the time.....anyone else notice this?. Maybe my beloved Z30 needs an exorcism?

Contributor
Posts: 33
Registered: ‎01-31-2014
My Device: BlackBerry Z30
My Carrier: Rogers

Re: My Z30 is possessed!

I think you need John_Clark. He is BlackBerry Elite exorcism expert.

Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

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Re: My Z30 is possessed!

which OS are you on?

 




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Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: My Z30 is possessed!


Joe-Z30 wrote:

I think you need John_Clark. He is BlackBerry Elite exorcism expert.


hahahaha, he IS!

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Trusted Contributor
Posts: 189
Registered: ‎09-18-2012
My Device: BB Bold>Playbook>Z30
My Carrier: Verizon

Re: My Z30 is possessed!

My O/S is 10.2.0.1233
Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: My Z30 is possessed!


BillyHandorf wrote:
My O/S is 10.2.0.1233

Quite old... you should update to one of the latest OS releases... 10.2.1.2141 or higher.

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Trusted Contributor
Posts: 189
Registered: ‎09-18-2012
My Device: BB Bold>Playbook>Z30
My Carrier: Verizon

Re: My Z30 is possessed!

I Sanders, I checked my device. It states I have the latest update. Can I still get an update?...how?...thanks!

Highlighted
Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: My Z30 is possessed!

Here's one method.
http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...
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Trusted Contributor
Posts: 189
Registered: ‎09-18-2012
My Device: BB Bold>Playbook>Z30
My Carrier: Verizon

Re: My Z30 is possessed!

Thanks, however on that site is sez the latest upgrade is 10.2.0.1803 That's for anyone currently using 10.2 software.
Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: My Z30 is possessed!

[ Edited ]

 

It's wrong.my link is correct. 

 

 

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