07-20-2014 09:14 PM
I have downloaded the Blackberry Desktop software for my PC....wanted to backup my phone....when i try to back it up it says " This blackberry device is running the Blackberry 10OS. Blackberry Desktop Software doesn't support the Blackberry 10 OS" Asks me to visit www.blackberry.com/support...
When i do this it tells me that the page doesn't exist......what are my options i would like to backup my phone...is there another place that will allow me to do this?
07-20-2014 10:48 PM
Blackberry Desktop Software is to be used with BlackBerry OS Legacy (BBOS)
Blackberry Link is for BlackBerry 10 (Z10,Q10,Q5,Z30 and Z3)