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BlackBerry® Z30

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Contributor
Posts: 22
Registered: ‎04-28-2011
My Device: bb bold and bb playbook
My Carrier: vodfone

accidentally broken my phone help

Hi guys, I always buy my phones out right and today I bought the new z30, I tried to insert my chopped up micro sim which is a tad smaller than its meant to be but it worked fine on my z10. On the z30 though it's a different matter, it got stuck and some pins popped up keeping it in, I had to open the phone to get my sim out. I just went to Vodafone and got my sim card properly swapped on to a new micro sim but too late, I put it in the phone and it no longer recognises the sim is in there
What are my options?
I now have a £500 paper weight Smiley Sad
Posts: 94,670
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: accidentally broken my phone help

Ouch. Physical damage is never or rarely covered under warranty. You might just see if you seller will replace. It's their decision.
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Contributor
Posts: 20
Registered: ‎10-07-2013
My Device: z10
My Carrier: reliance

Re: accidentally broken my phone help

go to nearest care....Smiley Happy
Posts: 94,670
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: accidentally broken my phone help


ankit007 wrote:
go to nearest care....Smiley Happy

Brilliant... no one has thought of that yet.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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PIN: C0001B7B4   Display/Scan Bar Code
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PIN: C0005A9AA   Display/Scan Bar Code
Forums Advisor III
Posts: 1,849
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: accidentally broken my phone help

ohh no that is terrible!!

Good Luck
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Forums Advisor III
Posts: 1,391
Registered: ‎02-28-2009
My Device: Torch, Bold, Play Book, and Bluetooth HS-700
My Carrier: BELL

Re: accidentally broken my phone help

You were lucky with a chopped SIM card that it did not damage the Z10 SIM socket!!!  There have been many warnings about chopping a card to make it smaller. The fit in to the socket is very precise. Considering the cost of a SIM card compared to a phone is a huge difference. 

 

You can send your phone to Blackberry for service. They have the parts and the tools to change the circuit board holding the SIM card. There will be no warranty for this. I have no idea about the cost, but it will not be cheap. 

Jerry G.