11-09-2013 01:42 AM
Hi i just bought z30 and restored my data from z10 but when i try to open facebook it goes to loading account and keeps on searching
I also tried deleting facebook and again restoring it but still the same problem.
i also tried from add accounts but it dosent show facebook
then i wiped my z30 and facebook is working but when i restore my data its not working giving the same problem
Please someone help
I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
11-15-2013 10:23 AM
If you still have teh Z10, you can delete the facebook app on the Z10, reboot the Z10 and then do a backup of Z10 and restore to Z30
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V
11-16-2013 08:07 AM
if you try to not restore all your data, for example only contact and not restore app, I don't think if it possible but it can resolve the problem
12-09-2013 11:08 AM
I have the same problem with my Z10! I deleted the account ... but it's not giving me the option to re add it. I tried deleting the facebook application and still nothing is showing up.