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BlackBerry® Z30

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Contributor
Posts: 30
Registered: ‎09-17-2013
My Device: blackberry q5
My Carrier: orange
Accepted Solution

new phone stuck on first screen for updating..

Hi I have plugged the new z30 in and it has hung on the checking for updates screen.  I cannot access anything else.

 

How do I do a hard reset.???

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Contributor
Posts: 30
Registered: ‎09-17-2013
My Device: blackberry q5
My Carrier: orange

Re: new phone stuck on first screen for updating..

NVM, I neede to sush harder on the screen to drag down Smiley Happy