03-06-2014 01:25 PM
Why is it that the volume control buttons on my blackberry don't work at various times (most of the time!). Like if I'm listening to something with earphones in, and want to turn up the volume, they don't work at all. Or if Im on a call and want to turn up/down the volume, either speakerphone or not, they don't work. Instead I have to go through all the pains of swiping and opening up the settings and changing the volume there. What a pain!!
03-06-2014 04:07 PM
Try resetting your phone to see if that works. Push and hold both volume buttons simultaneously for 20 seconds. Don't let go until you see the BlackBerry logo despite what appears on the screen before that. Once your phone has rebooted, try your volume buttons again.
I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
03-07-2014 10:11 AM - edited 03-07-2014 10:27 AM
I have seen this issue posted a few times
Can you let us know what OS you are on please
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V